Fee Schedule & Service Scope

Exact fees, boundaries, and payment triggers.

Education and triage are offered nationwide at no cost. Paid services are offered only where My Homestead Advisory and the assigned professionals are authorized. No deposit or advance fee is collected for covered consumer mortgage-relief services. Payment becomes due only after the service-specific legal trigger stated in the signed agreement.

Published fee schedule

ServiceFeeWhen payment becomes due
Nationwide Homeowner Options Review$0No payment. Educational intake and resource routing only.
Loan Modification Resolution$2,850 flat result feeAfter a qualifying permanent written offer is delivered with the required notice and the homeowner executes the lender or servicer agreement.
Lien and Judgment Negotiation10% of enrolled debtAfter a written resolution is accepted and, when the Telemarketing Sales Rule applies, the client makes the first creditor payment.
Additional Updated-Payoff Request$750After an authorized additional request is completed and a new valid payoff statement is delivered.
Short-Sale Resolution and Closing Coordination$10,000 flat feeAt completed short-sale closing. No closing means no fee under the standard model.
Complex Discharge or Payoff Statement Resolution$2,850 per enrolled obligationAfter the agreed official document is delivered, or at closing when the work is closing-dependent.
Additional Statement Request$1,000After an authorized additional official statement is completed and delivered.

1. Nationwide Homeowner Options Review

Price

$0

Scope

One telephone or video review of up to 30 minutes, plus a written next-actions and document checklist within two business days.

Boundary

Education and public-resource routing only; no lender contact, submission, negotiation, representation, or guarantee.

Availability

Nationwide, subject to capacity.

2. Loan Modification Resolution

Price

$2,850 flat result fee

Advance cost

$0 under the standard covered consumer model

Service term

Up to 120 days, with one written 60-day extension at no additional fee when appropriate

Availability

Only for properties in states approved on the company's current authorization matrix

Included

  • A written engagement agreement, required disclosures, and limited authorization for permitted servicer communications.
  • A secure document checklist and administrative completeness review of the loss-mitigation package.
  • Administrative help organizing the hardship narrative, household budget, supporting records, and servicer forms without creating false or misleading information.
  • Submission and status tracking where authorized, responses to routine requests for missing documents, and a written activity log.
  • At least one status update each week while the servicer's review is active, even if the status has not changed.
  • Delivery of any written lender or servicer offer, required comparison notice, and a plain-language review of stated terms and next questions.
  • A closeout summary and referral to an attorney, tax professional, housing counselor, real estate broker, or other licensed professional when needed.

Excluded or referred out

  • Court appearances, foreclosure defense, bankruptcy, legal opinions, tax advice, credit repair, appraisals, title opinions, and disputed-debt representation.
  • Real estate brokerage, listing, buyer representation, mortgage origination, title insurance, and settlement services unless performed under a separate agreement by a properly licensed professional.
  • Files with an imminent court or sale deadline that cannot be handled responsibly; active bankruptcy, contested ownership, suspected fraud, or other legal disputes require attorney review.
  • Any promise of a modification, forbearance, repayment plan, principal reduction, short-sale approval, deed-in-lieu, foreclosure delay, or other result.

No accepted permanent modification, no $2,850 fee

The engagement agreement authorizes work but does not make the fee earned. Payment becomes due only after the three steps below are completed.
  • Offer obtained. My Homestead Advisory obtains a qualifying written permanent loan-modification offer from the lender or servicer.
  • Offer and required notice delivered. The homeowner receives the complete written offer and the required written comparison of material mortgage terms.
  • Homeowner accepts in writing. The homeowner voluntarily executes the lender or servicer agreement. The $2,850 fee is then earned and invoiced.
  • No fee is charged for a consultation, audit, application, document review, submission, status update, trial modification, or other intermediate step.
  • Only one $2,850 loan-modification fee may be charged per property during the engagement.
  • The consumer may stop the service before the fee trigger and owes $0; no cancellation, file-closing, or withdrawal fee applies.

3. Lien and Judgment Negotiation

Price

10% of the total enrolled debt owed

Fee base

The creditor's written balance for the specific enrolled lien or judgment on the engagement date

Availability

Only where the company and the person performing negotiation are authorized
  • The creditor or authorized collector must provide a written settlement, reduction, release, satisfaction, or other binding resolution.
  • The client must accept the written resolution. If the Telemarketing Sales Rule applies, the client must also make the first payment required by the creditor agreement before any fee is collected.
  • For multiple enrolled debts, the 10% fee is earned separately and proportionally only as each debt reaches its legal fee trigger. No fee is charged on unresolved debt.
  • The agreement must state the 10% calculation, enrolled balance, included services, and exact or maximum dollar fee before work begins.

4. Additional Updated-Payoff Request

  • Available only when the initial payoff expires because the expected property closing did not occur and a genuinely new creditor request and follow-up cycle are required.
  • A written change order is required. The $750 is earned after the new valid payoff statement is delivered.
  • The fee is waived when the additional request results from My Homestead Advisory's error or avoidable delay, and it cannot be used as a separate intermediate mortgage-assistance fee.

5. Short-Sale Resolution and Closing Coordination

Price

$10,000 flat fee

Advance cost

$0 under the standard consumer model

Fee trigger

Earned and payable only at completion of the short-sale closing

Availability

Only through a provider or professional whose license, authority, and jurisdiction permit the work
  • The lender or servicer's written short-sale approval and material approval conditions must be delivered before the homeowner commits to the transaction.
  • The $10,000 fee must be disclosed in the engagement documents and, when applicable, approved by the lender or servicer and shown on the closing or settlement statement.
  • If the short sale does not close, the homeowner owes $0 for this service under the standard model.
  • The recommended policy is one transaction fee only. Do not add a duplicate brokerage, mortgage-relief, referral, affiliate, title, or settlement charge for the same work.

6. Complex Discharge or Payoff Statement Resolution

Price

$2,850 per enrolled obligation

Advance cost

$0 when advance-fee restrictions apply

Fee trigger

After delivery of the official current payoff, discharge, satisfaction, or release described in the written scope; at closing when closing-dependent

Boundary

Actual documented resolution work, not a fee merely for sending a routine form request
  • The agreement must identify the enrolled creditor or obligation, required official document, follow-up work, and completion standard.
  • Do not separately charge this fee for work already included in a loan-modification, short-sale, brokerage, title, legal, or settlement engagement.
  • Legal interpretation, title opinions, contested claims, and court relief require the appropriate licensed professional.

Additional statement request: $1,000

  • Available only when the first official statement expires or becomes unusable because of a material post-delivery change outside My Homestead Advisory's control.
  • A written change order is required. The $1,000 is earned after the additional official statement is delivered.
  • The fee is waived for provider error, duplicate work, or avoidable delay. A stricter mortgage-relief or closing-payment trigger applies when required.

Agreement and payment policy

  • A signed service agreement is required before work begins. No deposit or advance fee is collected for a covered consumer mortgage-relief service or other service subject to an advance-fee prohibition.
  • A deposit may be requested only when qualified counsel documents that the exact service, provider, client, state, marketing channel, trust arrangement, and fee terms qualify for a specific exemption.
  • If a valid attorney exemption is used, advance funds must be held in a compliant client trust account and cannot be treated as operating revenue or withdrawn before being earned.
  • Before a covered fee is earned, the consumer may stop the service and owes $0. After a fee is lawfully earned, refund and cancellation rights follow the agreement and any more protective state law.
  • My Homestead Advisory should never process a homeowner's mortgage payments, creditor settlement funds, sale proceeds, or closing funds through its operating account.
  • No service guarantees a loan modification, debt reduction, release, foreclosure postponement, short-sale approval, closing, or other third-party result.
  • Nationwide intake does not mean every paid service is available nationwide. Paid services may be advertised, contracted, and performed only in jurisdictions where the company and assigned professionals are authorized.

Sale, referral, and third-party compensation policy

  • My Homestead Advisory charges no separate sale-referral fee to the homeowner.
  • If a licensed real estate broker is engaged, the broker's compensation must be stated in a separate brokerage agreement and is payable only as permitted by law, ordinarily at closing.
  • If My Homestead Advisory, an owner, or an affiliate receives brokerage or transaction compensation, the homeowner will not also be charged a result fee for the same transition. The policy is no double charge.
  • My Homestead Advisory will not accept a fee, kickback, or other thing of value merely for referring mortgage, title, settlement, legal, credit, or other regulated services.
  • Third-party professionals contract and bill separately. We do not mark up their fees or add them to the homeowner's invoice without prior written disclosure.
  • If the company or an affiliate may purchase the property, the advisory engagement ends or is separately consented to, the financial interest is disclosed in writing, and the homeowner is encouraged to obtain independent valuation and legal advice.

Consumer-facing disclosure

Independent private company

My Homestead Advisory is not a government agency, mortgage lender, mortgage servicer, or law firm unless a separate written engagement expressly identifies a licensed attorney. Free assistance may be available from the mortgage servicer and HUD-approved housing counselors. Results depend on the client's facts and decisions made by lenders, servicers, creditors, courts, agencies, and other third parties.

Eligibility and routing rules

  • Launch scope: consumer-owned one- to four-family residential property with a mortgage.
  • We collect the property state or territory before describing a paid service or sending an agreement.
  • If the state is not approved for paid service, we provide only the no-cost review and route the homeowner to current local resources.
  • If a court response or sale is due within 14 calendar days, the matter is treated as an attorney-first referral; website intake and company communications do not extend the deadline.
  • Paid case management does not begin until identity, ownership or borrower authority, servicer information, known deadlines, and required state disclosures are confirmed.

Start with the $0 nationwide options review.

No retainer. No consultation fee. No obligation.