Legal
Privacy Policy
This policy explains what information we collect through this website, how it is used, and the choices available to you. Counsel should review and finalize this policy for your states of operation before launch.
Information we collect
- Contact details you provide: name, email, phone, preferred contact method, and preferred language.
- Property details you provide: address, state or territory, occupancy, servicer name, payment status, notice status, deadlines, and your stated goal.
- A short description of your situation, if you choose to provide one.
- Basic technical data such as pages viewed and general device information.
Information we do not request on this website
- Social Security numbers.
- Bank login credentials or online account passwords.
- Full bank-account numbers.
- Unredacted identity documents.
Sensitive documents are collected only through a secure portal after identity and written consent are established.
How we use and share information
- To respond to your inquiry, schedule a review, and provide the services you request.
- To route you to HUD-approved counseling, legal aid, or licensed professionals where appropriate.
- To share information with your mortgage servicer or a third party only with your written authorization.
- To meet legal, regulatory, and recordkeeping obligations.
- We do not sell your personal information.
Communications, retention, and your rights
- Call and text consent is separate from marketing consent. Reply STOP to opt out and HELP for help at any time.
- Records are retained only as long as needed for the engagement and applicable legal requirements.
- You may request access, correction, or deletion of your information, subject to legal limits.
- Contact us to exercise any of these rights.
Questions about this policy: info@myhomesteadadvisory.com or 862-384-2229.